How soon can the company come out for an emergency water damage or flood situation?

United Water Restoration Group Inc. will dispatch a professional remediation technician to your site within 5 minutes of contacting our emergency hot line (1-800-743-2064). We are available 24 hours a day, seven days a week.

How long will it take to dry my property?

We are usually able to dry structures in 3-4 days, though some jobs require more time due to the magnitude of water damage as well as what type of water is involved. (sewege back up, ground water etc..) We keep our customer well aware of every step in the process.
 

Does our insurance carrier cover your service?

We will walk you through the entire claim process, and we work side by side with your insurance carrier to assure your property is mitigated appropriately. Your insurance policy dictates the terms of your coverage. Although policies differ, in most cases insurance covers the costs to remedy your property damage.
 

Can you work with my insurance adjusters to settle my claim?

Yes, we have many years of experience in making fair and reasonable appraisals of damaged property and in preparing the necessary reports required by insurance companies in order to help settle the claim. We know many adjusters in the areas we cover and we work with each one of them to assure satisfaction with our performance and pricing.
 

What if I do not have Insurance coverage?

United understands that not all home or business owners have coverage. Our team will work with you and your budget in order to get your specific needs taken care of. We are here to help the community as well as the economy. It is possible that we can devise a payment plan and we also take Visa and Master Card as well.
 

How long does it take for mold to grow once a water loss has occurred?

Molds are found virtually everywhere and molds can grow both indoors and outdoors within 24 hours of the start of water damage/sewage back up
 

Is your company experienced in mold removal?

Yes, United Water Restoration Group Inc. offers top notch experts in mold remediation. The presence of mold on a property is a troublesome and unhealthy problem. This is why we employ methods to ensure inhabitants' safety. As part of our dedication to excellence, United has adopted IICRCSS20 Standard Reference Guide for removal. This is one of the most comprehensive courses of action for mold remediation.